Prior to booking with Glamour Photographics, we kindly advise clients to thoroughly review the Terms & Conditions. Our objective is to offer you a smooth and delightful journey, marked by professionalism and a seamless experience from beginning to end. We specialize in budget-friendly photography and videography services for a range of wedding types in India, including destination weddings.
1. Acceptance of Terms:
By booking our photography and videography services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2. Respecting Confidentiality and Ensuring Transparency
As a valued client, we kindly request your understanding in upholding the confidentiality of our commercial pricing structure. These rates are exclusive and not reflective of our standard fees. Disclosing this information might hinder our growth and creative integrity, potentially affecting the exceptional services we provide.
To foster a fair and transparent partnership, we’ve established the following guidelines:
Non-Disclosure Agreement (NDA): As part of our agreement, we ask you to respect the confidentiality of our pricing details. This includes refraining from sharing this information with third parties, including acquaintances, friends, and business associates.
Impact on Growth: Open discussions about pricing can have unintended consequences on our company’s reputation and growth. Misinterpretations and unfair comparisons may arise, negatively impacting our industry standing. Confidentiality helps maintain a healthy business environment.
Breach of Agreement: Violating the confidentiality clause regarding our pricing structure may lead to a breach of our agreement. In such cases, we reserve the right to take legal action to safeguard our interests and seek compensation.
We genuinely appreciate your collaboration in maintaining the confidentiality of our pricing. Your commitment contributes to a professional partnership, safeguarding the hard work and dedication of our team.
3. Booking and Payment Terms
Bookings are accepted exclusively under these terms and conditions. No alterations or additions may be made unless communicated and agreed upon in writing or verbally. When the client pays the deposit, it signifies acknowledgment and acceptance of these terms before booking.
Upon confirming a booking, we kindly urge you to settle the deposit promptly as outlined in the agreed-upon conditions. Until the deposit is received by Glamour Photographics, no services will be scheduled or dates reserved.
The booking order is confirmed upon advance payment by the client to Glamour Photographics. The deposit structure consists of:
- 50% of the total quote provided by Glamour Photographics (partially covering production costs)
- 40% post-shoot (covering post-production costs)
- 10% upon delivery of the final media.
To expedite delivery, we encourage clients to make the 40% payment after the shoot, prioritizing teaser and photo deliverables. Failure to meet this payment may result in watermarked and lower-resolution previews. For optimal quality, final media files are accessible for download only after full payment clearance.
4. Custom Creative Approaches
Building on our prior discussions, we will tailor treatments for both film and photos to match your decor, outfits, and timing. Our focus remains on capturing the distinct moments of your wedding, with flexibility for creative exploration.
Family and friends’ interviews will align with the overarching theme, enhancing the coherence and depth of the storytelling. This approach creates an immersive experience that beautifully encapsulates your special day.
To create a personalized wedding film, we kindly request your preferred playlists to aid in song selection. The editing process commences once these are provided. While we allow two revisions for the wedding film, further revisions are subject to charges.
Photo editing will be consistent with Mr. Ashraf’s proposal shots. We are committed to tailoring the editing based on your references and chosen style. Notably, couple photos undergo intensive editing while maintaining efficient editing standards for the rest of the images.
Complimentary traditional photography services are included, with options to extend coverage at an additional cost. Album options are available, and any additional services beyond the scope incur extra charges.
While we strive to capture all key moments, please understand that unforeseen events may affect captures due to the non-controlled nature of venue environments.
5. Deliverables: Capturing Your Memories
Your event’s memories are precious, and we ensure their accessibility and customization. Photos are easily accessible through facial recognition-enabled links, allowing guests to view and cherish their moments. Our video delivery includes platforms like YouTube, WeTransfer links, and pen drives if needed. This comprehensive approach ensures you can relive and share your special moments effortlessly.
6. Cancellation Policy:
We understand that circumstances can change, and we offer a cancellation policy that reflects this reality:
- If you choose to cancel the order 20 days before the booking date, 50% of the advance payment will be refunded.
- For cancellations made 10 days before the booking date, a 25% refund of the advance payment will be provided.
- Unfortunately, cancellations within 10 days of the booking date cannot be refunded.
7.Damages:
In the unlikely event that the assigned photographer/videographer(s) cannot attend due to unforeseen circumstances, we ensure seamless coverage. We will appoint an equally qualified professional to capture your event to the best of their ability.
While we make every effort to capture all significant moments, circumstances beyond our control might impact coverage. Despite our best intentions, events like delays, logistics, weather, or non-submission of requested itineraries might affect specific shots.
We want to emphasize that some situations, such as extreme weather, electrical interference, road closures, and traffic delays, are beyond our control. We do our utmost to manage these, but there are instances where our ability to influence is limited. Your understanding in such scenarios is greatly appreciated.
8. Right of Refusal or Termination:
Glamour Photographics holds the right to terminate service provision in the following instances:
- If there is an actual or perceived risk of injury to our videographer or any team member.
- If there is a potential risk of damage to the equipment used during the event.
Should Glamour Photographics initiate service termination, any paid deposit by the client is non-refundable. Compensation might be pursued for any incurred losses or damages.
9. Ownership of Master Digital Copy and Copyright:
We retain ownership of the digital master copy and its copyright. After the client receives their copy of the photo/video(s), we may dispose of the digital master copy. It’s the client’s responsibility to make their own copies before we dispose of media after 6 months. We aren’t liable for loss or damage to the master copy once the client receives their copy.
10.Terms of Use of Photo/Video by Glamour Photographics:
While we seek your permission during consultation to advertise your content, we reserve the right to use raw footage and edits for our marketing purposes. This includes website display, presentations, social media sharing, and more, unless otherwise specified in writing.
11. Venue Location and Other Permissions:
Obtaining permissions from venue owners and involved parties, like officiants or musicians, is your responsibility. Failure to do so might impact our ability to record or release videos due to copyright requirements. Permission to bring equipment to the venue should also be arranged beforehand.
12. Schedule of Events (Itinerary):
We collaborate to create an event schedule, which might need adjustments due to unforeseen circumstances. Restrictions from priests, venue regulations, or unforeseen events could limit coverage. While we strive to capture everything, some situations might affect our ability to cover certain aspects.
13. Videography:
Your wedding film is the culmination of meticulous work, ensuring top-notch quality. Technical issues like camera shake, sequence errors, or typos are fixed at no extra cost.
We’ll ask for song preferences post-event. If none provided, we’ll select fitting music. We welcome changes like adjusting music or scenes, but if revisions exceed two, extra charges may apply.
After revision payment, expect the updated film in 2-3 weeks. Send changes via email or WhatsApp within 3-4 weeks of initial delivery. Note, not all requests may be feasible.
Review the final film within 3-4 weeks. Share feedback promptly. After this, data is archived; further changes may incur charges.
Delivery takes 2-4 months from the wedding. Delays due to missing info or non-standard editing aren’t factored.
14. Overtime Charges:
After confirming the service and contract, any extra hours requested beyond the agreed coverage will incur our standard overtime charge per hour. This extra cost will be included in the final bill and mutually agreed upon on the day.
15. Delivery:
Collect your media upon completion. We’re not liable for data post 6 months unless you’ve requested an extension. Online links will allow downloading, while USBs come at an additional cost.
16. Complaints:
If you have concerns or complaints, notify us in writing within 7 days of the occurrence. We’ll respond within 7 days, striving to address the issue promptly and appropriately.
17. Co-operation with Other Media Suppliers:
In cases where we work alongside another media team, be aware that capturing might occur in a less controlled environment due to their presence. We aren’t liable for captures compromised by other teams’ actions.
Please note that these terms and conditions are subject to change based on evolving circumstances and regulatory requirements. It’s essential to stay informed and review these terms regularly. If you have any questions or require further clarifications, feel free to contact us at any time. Your understanding and cooperation are highly appreciated.